1. Shipping costs and information within Germany: Shipping is free within Germany. Additional charges may apply for international shipments.

2. Return costs within Germany: If you would like to return the goods within the cancellation period, please contact us. We will send you a return label, but the buyer will be responsible for the return shipping costs.

3. Delivery times within Germany: On average it is 10-15 working days.

FAQ’s about shipping/delivery

How long does delivery take?

We deliver your order within 5-7 working days.

How can I track my shipment?

Once your order has shipped, you will receive an email with a tracking number so you always know where your order is and when it will arrive.

Is shipping free?

Shipping within Germany is free of charge.

When will the goods be shipped?

Once the order is received, it is checked immediately and then prepared in the warehouse, packaged, labeled for shipping and picked up by the delivery service. Now the goods can make their way to you

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