On our website, you will find collected FAQs and an answer to almost every question. If your question is not listed, you are welcome to use our AI chat function to get an answer as quickly as possible. The AI is faster, more effective, and you don’t have to wait on hold. Additionally, our online support system already saves your previous information so you don’t have to repeat it each time. This way, no information is lost.

We are here for you. Alternatively, you can also send us an email at info@keskin-ebike.com or reach us by phone at +49 (0) 30 6293 802 92.