Warranty
Frequently Asked Questions
Shipping
Return
Leasing
Service partner
Accessories
Contact

Support

On our website, you will find collected frequently asked questions and an answer to almost every question. If your question is not listed, you are welcome to use our AI chat function to get an answer as quickly as possible. The AI is faster, more effective, and you do not have to wait in a queue. Additionally, our online support system already saves your previous information so that you do not have to repeat it each time. This way, no information is lost.

We are here for you. Otherwise, it is also possible to write us an email at info@keskin-ebike.com or reach us by phone at +49 (0) 30 6293 802 92.

Ask us
keskin-ebike-cbike1v-cbike1-montage

New bike?
Watch our unboxing and assembly video

In this video, we show you step by step how to unpack and assemble your new electric bicycle so that you can start riding as soon as possible.

To the video

All instructions

Product catalog
User manual
Assembly Video
keskin-ebike-showroom-cbike1

Come visit us

Test all Keskin electric bicycle models and convince yourself with a free trial ride. We look forward to seeing you!

Book a free test ride