Accessibility Statement

1. Scope and responsible entity

This accessibility statement applies to the website keskin-ebike.com

Responsible for this website and the declaration is:

Berlin Tyres Europa GmbH
Holzhauserstraße 182
13509 Berlin
Germany

2. Status of compliance with the requirements

This website is due to the incompatibilities listed below partially compliant with the requirements of the Web Content Accessibility Guidelines Version 2.1 (WCAG 2.1) at conformity level AA.

We are actively working on fixing the known deficiencies to achieve full compliance.

3. Non-accessible content

The contents listed below are not yet or only partially accessible for the following reasons:

Basis of the incompatibilities:
The website is currently undergoing a comprehensive technical and design revision to improve accessibility. This process is not yet complete. There is still much to do – not all goals have been fully achieved yet:

Specifically, this currently concerns the following areas:

Perceivability

• For important informative images (such as the logo and product images), meaningful alternative texts are still missing in some places.
• Tables and page headings/structures are not always correctly marked up, which makes usage difficult for screen readers.
• In some places, the color contrasts between text and background do not yet meet the required minimum values everywhere, which can affect readability.
• Zooming to 200% does not work for all displays in the shop.

Usability

• The main navigation in the header area is not yet fully accessible by keyboard.
• The visible focus when navigating with the Tab key is often weak or not visible at all.
• Consistent keyboard navigation and skipping of areas are not yet guaranteed everywhere.
• The minimum size of clickable elements is not yet reached everywhere.

Comprehensibility

• Various linguistic and content-related requirements – especially language-related criteria – are not yet fully adapted everywhere.

Compatibility

• Name, role, and value of elements are not always correctly recognized or output by assistive technologies.

User preferences

• Individual settings such as preferred font sizes or contrast adjustments cannot yet be freely selected on all pages.

 

Note on technical and economic limitations

We do our best to remove as many barriers as possible. Nevertheless, we sometimes reach limits – for example, when older content is affected, special third-party plugins are used, or our webshop theme brings technical limitations. In some cases, the effort is so high that adjustments are currently not feasible. Some barriers can therefore only be resolved with a major technical update or a complete relaunch.

We keep an eye on all known hurdles and regularly check whether new solutions are possible. Where possible, we implement improvements as part of larger updates or future developments.

Planned measures and schedule:
We are working with high priority to eliminate the most important barriers as quickly as possible. Our goal is to fix the essential deficiencies by the 4th quarter of 2025.

 

4. Creation of this accessibility statement

Diese Erklärung wurde am 24. Juni 2025 erstellt.
The assessment of accessibility was carried out by a self-assessment of our company.

5. Feedback and contact (Report barrier)

Have you noticed any other deficiencies in barrier-free access to content on our website? Or do you have questions about accessibility? We look forward to your feedback.

Please contact us for this at:

E-mail: info@keskin-ebike.com

By mail:
Berlin Tyres Europa GmbH
Reference: Accessibility
Holzhauserstraße 182
13509 Berlin

6. Enforcement and arbitration procedures

If you do not receive a satisfactory response to your message via the above feedback contact within a reasonable period (usually four weeks), you can involve an arbitration board. The arbitration board's task is to support out-of-court dispute resolution in conflicts regarding accessibility between people with disabilities and website providers.

The contact details of the competent arbitration board will be published here as soon as it is legally designated.

7. Competent supervisory authority

A market surveillance authority will be responsible for monitoring the accessibility of this website. This authority has not yet been named. As soon as this authority is available, it will be listed here with name and address.

8. Offer and use of this website

This website is an online shop for the sale of e-bikes and accessories. Goods are presented here that can be added to an electronic shopping cart and then bindingly ordered and paid for.

The website has a header and a footer menu. In the header menu, our goods are listed by categories. The shopping cart can also be accessed and the ordering process initiated via the header menu. In the footer menu, you will find links to the imprint, legal information, shipping and payment options, as well as other service pages.

The ordering process is only bindingly completed by the final button ("Buy" or similar). Before that, the process can be canceled at any time.