When you order a cBike, your satisfaction is our top priority.

That's why we offer free and easy returns within 14 days. Please contact our customer service. You will then receive a detailed explanation of how to return the bike. Keep your cBike's box in case you need to return it or have it repaired.

Requirements for a return
• Within 14 days
• Product must be undamaged
• Follow the steps described below

Step 1: Please fill out the form below.
Step 2: If all the requirements described above are met, you will receive a return slip from
Step 3: The e-bike will be picked up conveniently from your home.
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