Return

When you order a cBike, your satisfaction is our top priority.

That's why we offer free and easy returns within 14 days. Please contact our customer service. You will then receive a detailed explanation of how to return the bike. Keep your cBike's box in case you need to return it or have it repaired.


Requirements for a return
• Within 14 days
• Product must be undamaged
• Follow the steps described below

1
Step 1: Please fill out the form below.
2
Step 2: If all the requirements described above are met, you will receive a return slip from us.here
3
Step 3: The e-bike will be picked up conveniently from your home.
  • Rückgabe