If you order a cBike, your satisfaction is our highest priority.
That is why we offer a simple return within 14 days. Please contact our customer service. You will then receive a detailed explanation of how to return the bicycle. Keep the box of your cBike in case you need to send it back or have it repaired. Please note that the buyer bears the cost of the return shipment.
Conditions for a return • Within 14 days • Product must be undamaged • Follow the steps described below
Step 1: Please fill out the form below.
Step 2: If all the above-mentioned conditions are met, you will receive a return slip from us.
Step 3: The electric bicycle will be conveniently picked up at your home.
If you make a selection, the page will be completely refreshed.
