When you order a cBike, your satisfaction is our top priority.
That’s why we offer an easy return within 14 days. Please contact our customer service. You will then receive detailed instructions on how to return the bike. Keep the box of your cBike in case you need to send it back or have it repaired. Please note that the buyer is responsible for the return shipping costs.
Conditions for a return • Within 14 days • Product must be undamaged • Follow the steps described below
Step 1: Please fill out the form below.
Step 2: If all the above-mentioned conditions are met, you will receive a return slip from us.
Step 3: The electric bicycle will be conveniently picked up at your home.
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